We offer WooCommerce Support packages for stores that want the piece of mind of having access to an expert WooCommerce developer.
*A developer day is approximately 5 hours. Unused days roll over to the next month and additional hours can be purchased.
What’s Included in Support Packages
Review of current site
When you sign up for a support package we will review your current site and provide a report of suggested improvements and a plan of action for those improvements.
Backup and Monitoring
We will setup an automated offsite backup of your site’s files and database. We will also monitor your store for downtime and resolve any issues causing the site to be unavailable.
We will create a staging area and a software update process to handle new versions of plugins and themes. This will ensure that when new versions of plugins are released or when a feature is added the code will be fully tested before being added to the live site.
Support hours can be applied toward installing and configuring new plugins on your site.