WooCommerce Support

Support Packages

We offer WooCommerce Support packages for stores that want the piece of mind of having access to an expert WooCommerce developer.

OAK
$500 / month
Site review
Staging site setup
Automated backups
Uptime scan
Plugin updates
1 developer day per month*
 
GROVE
$1,500 / month
Site review
Staging site setup
Automated backups
Uptime scan
Plugin updates
3 developer days per month*
 
FOREST
$2,500 / month
Site review
Staging site setup
Automated backups
Uptime scan
Plugin updates
5 developer days per month*
 

*A developer day is approximately 5 hours. Unused days roll over to the next month and additional hours can be purchased.

What’s Included in WooCommerce Support Packages

Review of current site

When you sign up for a WooCommerce support package we will review your current site and provide a report of suggested improvements and a plan of action for those improvements.

Backup and Monitoring

We will setup an automated offsite backup of your site’s files and database. We will also monitor your store for downtime and resolve any issues causing the site to be unavailable.

Software updates 

We will create a staging area and a software update process to handle new versions of plugins and themes. This will ensure that when new versions of plugins are released or when a feature is added the code will be fully tested before being added to the live site.

Plugin Installation

Support hours can be applied toward installing and configuring new plugins on your site.